Cleaning post Covid-19 is quite rightly high on everyone’s agenda, after all, it’s paramount to ensure that every measure is taken to reduce the risk of the virus breading everywhere, and all necessary cleaning measures are taken. Serous times, deserving essential measures.
It is therefore sad to sometimes see over promises and confidence from some cleaners who are just not matching up to expectations. Lots of buzz words being said like ‘touch points’, ‘covid compliance’, and even additional ‘fogging’ – but not always backing up the promises.
Therefore, here are seven key questions, easy cleaners style, to ask any cleaning business who are worth their weight in gold. If they can deliver a good Covid-19 compliant cleaning service for you, then these answers will be readily available:
1. Where is Your Risk Assessment?
This is the bread-and-butter documentation for any legitimate cleaning business; how they are noting and then dealing with real-life potential issues in your situation.
Just make sure it’s not just the previous pre-Covid one churned out again, and that the new one has been carefully thought through for your situation and not just a standard template taken from the internet.
2. What “Touch Points” are Being Cleaned?
These are the high-impact points where people tend to handle most, and therefore more prone to carrying the Coronavirus – for example handles, door knobs, stair banisters, lift buttons, and door glazing.
Get them bottomed-out, and then an agreed procedure for keeping them regularly cleaned.
3. What Happens With a Positive Covid-19 Outbreak?
Hopefully this will never happen, but of course we all need to now prepare for this, along with further lockdowns, second waves, and back-up procedures.
This will relate to how the cleaning busines operate themselves if certain individuals are in self-isolation, and also at the area being cleaned itself.
Remember to consider who is contacted and how, in addition to any additional deep-cleans to remedy any instances.
4. When Are Your Cleaners Attending?
This may sound insignificant, after all it’s all about the actual cleaning, not when they do it.
However, this relates to issues such as self-isolation, lone working arrangements, and suitable staggered work and living time frames.
5. What PPE is Being Used?
We have a detailed post here on the whole PPE (Personal Protective Equipment) issue, including what Covid-19 measures are required.
In short, get these beefed-up without going over the top – often boiling down to masks, gloves, and aprons.
6. What Substances Are They Now Using?
Of course the nitty-gritty cleaning products are key at the moment, in order to offer a suitable method of ridding potential germs and bacteria.
This often boils down to a good detergent and maybe even bleach, however, make sure this is correctly determined for your situation with appropriate Data Sheets.
7. Have They Covered Lone Worker Considerations?
Although the emphasis now is people being separated both physically and time wise, this can cause other lone-worker issues as a by product.
In an effort to have cleaners not only working alone without others, but at times when no one else is around – you need to still ensure theirs and others safety in this.
Therefore, request a relevant Lone Worker policy, with measures such as trackers and regular communication being key.
Getting Covid19-Compliant Cleaning Sorted
As you look to make sure your cleaning is correctly in place, whether directly through employees and other individuals, or external cleaners and other third-party people – then these seven questions are important ones to ask.
And when you receive answers, make sure these actually make sense to your own particular situation, and not just off-the-shelf answers that everyone has heard about.
Maybe even give certain scenarios to see if these answers can be related to reality – so for example, what would happen if you had an outbreak recorded on site, or how are these ways different to before the Covid-19 world pre March 2020.