As part of our commercial offering, we cover office cleaning in Birmingham and the wider West Midlands area for all forms of offices and business premises.Whether it’s a small office at home, or a large corporate client with separate occupied and communal areas, there are similar principles you can apply specifically for the office environment.Therefore here are our top 9 Easy Cleanerspointers to help out:
1.Arranging AccessWe have blogged here before on security and access arrangements in particular, with offices being a prime example of when this counts. Knowing access codes, or having keys and fobs can be accommodated.
2.Right on TimeCleaners tend to arrive early in the morning or early evening after the main office workers are away, so make sure this is clarified and there are no clashes with those using the areas.
3.Respecting PrivacyBy the nature of offices, there will be important documents lieing around, including people's own personal property, conversations and phone calls, and meetings.If in doubt then leave well alone, and make sure any Data Protection issues are clearly understood.
4.Bread & Butter CleaningMake sure the basics are completed okay, mainly the vacuum cleaning or mopping of the floor covering, the dusting of exposed areas, and clearing away waste bins and general rubbish.Be clear on what exact areas are included, for example any computer screens and keyboards.
5.Rubbish & RecyclingGeneral waste paper and general bins will need to be emptied, with any external bins needing access for these afterwards.As office areas generate a lot of paper and card, there may need to be separate recycle requirements, and separate arrangements for say shredded paper and printer cartridges.
6.ToiletsThey are often in communal areas, but can be within an a office area, and generally need daily cleaning with separate systems to ensure there is no cross-contamination here with none-toilet areas.You may need warning signs as well for those still wanting to use these areas, for example the flip signs you often see on a freshly-mopped floor.
7.KitchensThese are generally not very large areas in offices, and may be just a sink, top, dishwasher, and microwave. But there can still be a huge pile of plates and pots at the end of the day that need a separate wash and then putting away, including fresh tea towels and consumables like hand washes.
8.Making Things FlowIt needs to happen seemlessly, so make sure that no vacuum cleaner wires get in the way, no noisy machines are used when people are on the phone, and people are polite and respectful of those still using the office areas.
9 .ComplianceThis tends to be at a higher level for workplaces, therefore specific documents like risk assessment and cleaning schedules needing to be agreed and clearly communicated.
The Best Office Cleaning in Birmingham & BeyondThere are more considerations to cleaning offices than first meets the eye, whether that’s how to deal with unique areas like toilets and the kitchen area, or people and working issues like the right timing and causing little disruption.As you go through these top 9 tips, then the sooner you can begin effectively planning the clean then the best it will be for everyone, and making sure all relevant parties are included and final documentation issued.
We often get asked how to become an office cleaner and get into the cleaning business, often being seen as good regular work with commercial office premises.
However, you will of course see a reduction in costs if people can complete themselves rather than outsourcing to a cleaning contractor.
Either way, here are three key issues to consider when looking at how to become an office cleaner and how to get jobs in the office cleaning business.
1. What is an Office Cleaner?
You first need to clarify the context of the office cleaning post that you're looking into.
For example, you might be an individual cleaner looking to increase the number of customers, or often a larger cleaning contractor who wants to develop into commercial cleaning contracts from usual domestic cleaning services.
This might even include a non-cleaning contractor who ventures into related services like deep cleaning after renovation works, or window cleaning, and is now looking to start a specific office cleaning part of the business.
However, you could be just an employee or even a volunteer of a business and organisation.
By looking into how individuals come to carry out office cleaning duties, often at the end of a working day, this can see notable cost savings than employing an external office cleaning contractor.
Also, when you look at who an office cleaner is, it's worth considering the different names you can often call, such as caretaker or concierge, with a post here with more details on these.
2. What are the Duties of an Office Cleaner?
The bread-and-butter duty of a good local office cleaner worth their weight in gold is regular and consistent cleaning of the office-occupied areas. This is often on a daily basis Monday to Friday for well-used offices or can be down to every few days or even weekly.
This will, of course, include a basic vacuum clean of floors or mopping, wiping of a desk and other surfaces, and focusing on key areas such as reception desks and meeting rooms.
This can also include other housekeeping roles such as tidying up paperwork and desks, although being careful of security and GDPR requirements.
This may also need to include welfare facilities where drinks and food are made and even, of course, toilet areas.
In addition, there can also be a whole range of one-off services either as part of the main office cleaning contract or support. Examples include one-off deep or spring cleaning, a builder's clean after any major renovations of the office area, full carpet cleaning, and window cleaning inside and outside the office block.
3. How to Source Office Cleaning Jobs
Once you understand the role of the office cleaner that you need and the specific duties they need to complete, you then need to look at the practicalities of getting the job completed. This might be on some form of regular contract basis with, say, a month's notice or more ad hoc with one-off visits.
The three key methods to do this, all beginning with the letter A, are:
1. To Advertise
Whether online paid advertising, good internet marketing, or offline leaflets and adverts. This will certainly help get your name out to local businesses seeking a new office cleaning service.
2. The Approach to People
Because office owners or occupiers are often larger customers, more business-focused than, say, domestic cleaning, then it's worth that personal approach to people.
By carefully researching a local area to see who potential customers could be, a simple, friendly phone call, email, or even calling into the office can help make good contact.
3. To Add Value
Again, this sounds very simple, but it's actually the best method tried and tested over the years.
Once you do a good job of office cleaning and add value for clients, including going the extra mile, resolving emergencies, and easily carrying out extra office cleaning services they will often naturally spread the word about you to other businesses they come across.
Becoming an Office Cleaner and Landing the Jobs
Therefore, as you look at how to become an office cleaner and how to get such commercial cleaning services completed, then these three points will hopefully help in the process.
After understanding the role and who a specific office cleaner is, you can then look at the unique duties they need to do and then the practicalities of securing the office cleaning job through advertising, approaching parties, and adding value to existing customers.
Finally, you'll need to get into the detail of looking at the appropriate price and hourly or contractual rate, and then all the little extras of the service, including access to the office block and cleaning items being used.
After being involved with cleaning offices in and around Birmingham and the West Midlands for many years, we have come to learn a few tricks when it comes to making sure they are cleaned as efficiently and effectively as possible.
And never as much so as now with Covid-19 Coronavirus risks, and people’s awareness of needing clean and hygienic office workplaces that reduce the risk of any virus spreading further.
Plus, there are other side issue to now consider, for example the additional cost of effective PPE cover alongside ever-tightening budgets, plus the logistics of safe access to places and still keeping social distancing.
Well here are a few tips to help you out, from the perspective of a client, customer, and end-user of office spaces.
Although this is all part of the cleaner’s job, often the small ways and habits of others do have a huge effect on the cost and effectiveness of the cleaning to everyone’s benefit.
Therefore, whether you’re an office worker, a Business or Facilities Manager having to arrange this, these tips will help take your office cleaning to a new level:
1. A Clear-Desk Policy
This can be a popular buzz word heard, yet still a real help when it comes to cleaning.
If people can simply tidy any paperwork and items away off their desk at the end of the working day, then not only does it look a whole lot better, but this then enables the cleaner to cover the whole area a lot easier and quicker, without having to worry about what to move or not to move.
Multiply that by many workstations, and you soon see a significant cost saving as well.
2. Place Rubbish in Bins
Another simple and effective measure – making sure all rubbish is placed in the (right) bin.
Not only does this help de-clutter things and make things simpler as to what stays or goes, but it encourages everyone to be more roofless when it comes to working a lot simpler and paperless.
However, just make sure that everything goes in the right bin, including any recycling arrangements and food-waste in the correct kitchen area in order to also save horrible smells and sights in the main office area.
3. Fill and Switch-on the Dishwasher
Usually at the end of the day, if people can pre-load the dishwasher and then add the right cleaning products and turn-on then key-presto, a big saving on cleaner’s time.
Plus, as a bonus, if timed for completion when the cleaner arrives after-hours, then they can always help empty and place things back ready for the following day.
4. Getting Consumables Sorted
This can be a little vague, and include all kinds of extra items that workers themselves need to use during the day, for example washing up liquid in the kitchen and washing and sanitary provision in toilets.
A little bit of careful planning to know whether the cleaner does or does not order-in and fill-up these will pay dividends over time.
5. The Food factor
However people are using kitchen areas, whether simply making hot drinks or more microwave lunches, then half the battle is getting this all organised and communicated in line with any Food Hygienne requirements.
So, even down to knowing what are communal items provided by the business and those brought in by individuals. A clear coding and time system can help clarify who is responsible for what, and when things simply need throwing away.
6. Freeing up Floors
Floors are top priority in that people easily see any mess on them – simple vacuum cleaning and mopping can really make a difference.
To make this easier for cleaners, then keep on top of say messy shredding on the floor and split drinks – or at least pre-warning them about such issues, and any necessary extras like a carpet cleaning.
Plus, this can be a Health & Safety issue with needing to keep emergency routes clear and photocopier cables away from trip hazards.
7. Meeting Mayhem
Establishing a clear policy for dealing with post-meeting mess like left coffee mugs, handouts and paperwork, and extra equipment like presentation machines – can all help out.
If the cleaner does need to resolve these, then let them know; and see if any help will pay off, such as pre-loading dishwashers as mentioned above.
8. Getting Access Sorted
The way in which cleaners can easily and safely access areas is key, for example, having keys and alarm codes, and knowing the best times to attend – this can really help save no-shows and confusion.
Plus, any other ancillary details such as car parking requirements and sign-in procedures.
9. Storing Items
And finally, consider where and how the cleaner’s items can be stored, both equipment like vacuum cleaners but also COSHH-compliant substances like detergents.
Ideally these will be in a separate locked-storage area on site, but even if not then knowing how they can easily bring in every visit with say lifts etc can be a great help (and cost saving).
Cleaning up Offices
If you want to get into the nitty gritty of what good office cleaning looks like, then we have a resource here to help you delve deeper.
In the meantime, these above tips alongside some good old common sense and office procedures will soon help get things into shape, and not only help improve the cleaning and reduce the risk of issues such as Covid-19, but bring about necessary cost savings and benefits.
When you’re dealing with cleaning business and commercial premises the requirements for effective Covid-19 cleaning can soon get very confusing. You might hear of special deep cleans here there and everywhere, and endless demands from all kinds of different occupiers and interests.
The answer should actually come in documentation like an amended Covid-19 Risk Assessment and Specification which has been adapted for the particular site and instruction in question - not just off the shelf.
However, before getting into the detail of this, here are three simple stages to the whole situation that we’re finding time and time again when looking into such cleaning contracts, whether in private business areas or shared parts of multi-let properties.
Therefore, here they are, in a handy ‘TUB’ acronym:
1. ’T’ is for Touch Points
This is the most risky and important parts of cleaning during these Covid-19 Coronavirus times, with such ‘touch points’ often now referred to.
In short, it’s all the areas where people tend to have most physical contact with, for example door handles, lift buttons, stair banisters, and even glass in doors and partitions.
Linked to this as well are areas where hygiene is particularly important, such as toilets and kitchen areas, and points like work tops and bins.
These are areas that may require an additional clean with the right detergent, although because they’re only the key areas then in reality they’re not as difficult and time consuming as you might first think.
2. ’U’ is for Usual Cleaning
That’s right, your bog standard cleaning that happened before Covid, and can generally stay the same even now.
If you’re dealing with high risk touch-point areas already, then the remaining cleaning may well be okay to tick along on more or less the same basis.
Of course the way this is done may need to be tweaked, for example additional PPE and special substances, but with the main tasks still being due.
In actual fact, rather than this automatically needing to increase at this time, check if it can decrease because of less use in such business buildings at the moment.
3. ’B’ is for Back-up Cleaning
And finally, prepare for worst case scenarios even though in reality you may not require these.
A full on deep-clean may be required to use the quieter times more productively, or as a back-up in case there are any reported cases of Covid-19 infection at the premises.
This is where you can bring in special measures such as ‘fogging’ at this time, which is a mist that is sprayed to allow clearance from Covid-19 risks for a month or so.
Having the Right Cleaning ‘TUB’ During Covid-19
Therefore, as you look at what needs to be arranged yourself or you’re needing to check what is already in place with a cleaning contractor of business premises, then this simple 3-stage approach can help steer you in the right direction.
Getting the right touch-points agreed is key in terms of which ones exist and when they’re cleaned, before then going back to the usual cleaning regime with any tweaks without over complicating things.
You can then have a back-up deeper clean ready to go now or in the future, after all, you never know what might suddenly happen.
If you need a more detailed look at your own situation, then contact us at Easy Cleaners for some immediate help and feedback.
Most businesses and organisations nowadays have some form of office use that will inevitably get messy and need cleaning. Even, say, a tradesman where the majority of their work is out with the tools, will include some administration invoice work at a desk back home.
So whether you need to include such office areas yourself in a regular clean, or you're involved in organising outsourced easy cleaners for larger office areas at your business, here is the low down of what you need to remember.
The exact detail will of course change for whatever type or size of office area you're dealing with, but the principles are the same, and with this daddy of checklists to go through you can easily then take out what isn't applicable to you.
And right at the end we'll explain how you can immediately download this final office cleaning checklist in order to then begin rolling out.
The Traffic Light Style
We have actually laid out the essentials in 3 traffic-light stages to help place everything in context.
The first 'red' light stage is stopping to make sure you get things set up correctly right at the beginning, including all the compliance checks you really need to make, particularly in a business office context.
The second 'orange' light stage is getting the practical things ready to roll, whether that's the correct cleaning equipment and substances, or PPE with say aprons and gloves.
The last 'green' light stage is when you’re ready to get going, and a final cleaning schedule which basically lists all the individual cleaning tasks you need to carry out and when. As you then go through the cleaning taking into account the earlier red and orange stages, you can log progress and issues that you come across.
The Red Set-Up Stage
So as you begin to set-up the right cleaning schedule for your office area, here are the main compliance pointers to bear in mind.
You can check out more details on these here, with these helping as a checklist for your own internal cleaning arrangements or auditing those being completed by an external cleaning company.
1. Insurance Cover
Making sure the right insurance cover is in place for the cleaning company, or any cleaning activity being correctly included within any current business policy. Public liability is the main one, but you may also need others like employer’s, contents, and even buildings and vehicles.
2. COSHH Health & Safety Policy
A policy needs to be in place taking account of how the cleaning activities are being completed within your unique business context, which considers the obligations under COSHH legislation.
3. Risk Assessment
A unique risk assessment for these cleaning activities, including related issues like Coshh and individual cleaners.
4. Data Sheets and Safe Stock
For all your cleaning substances, make sure you have these correctly documented with a Data Sheet and then safely stored away in separate locked cupboards and areas where required, particularly riskier substances like bleach for toilet areas.
5. Guides & Training
Make sure a basic guide is provided for how the cleaning is being carried out, with initial and updated training routines and records.
6. Signs & Notices
These are both permanent for, say, cleaning cupboards, and any temporary ones like flip-signs on wet toilet and kitchen floors.
Within offices you may also require additional letters and signs for workers, for example when they need to place items away for a deeper clean, and any updates on general housekeeping.
7. Cleaning Schedule
This is your main bread-and-butter list of what actual cleaning duties are needed and when, outlined below in the green section. These will need to be signed off each time by the cleaners, and any issues or accidents documented on them and any additional records.
8. Accidents & RIDDOR
Be prepared at all levels for accidents, from basic first aid and emergency clean-up kits, to recording incidents in an accident book and reporting serious accidents and deaths through RIDDOR obligations.
9. Building Policies
The unique details about the building being cleaned will need to be known, including building guides and policies, fire evacuation policies, and access and security arrangements.
10. Personnel Policies
Information on the welfare and management of individual cleaners will be required, for example lone worker arrangements for being alone and outside working hours to initial policies on equal opportunities and basis of employment, to any unique arrangements for circumstances such as disabilities.
11. Data Protection
In addition to the protection of data being for the individual cleaners, the policy for the office business also needs to be appreciated, for example what information can be viewed, thrown away, or shredded by the cleaner.
It sounds obvious, but an on-site folder with all the essential information for easy access in addition to whatever digital and files copies you have elsewhere.
The Orange Preparation Stage
Okay, when looking at what you need to prepare for, this often boils down to practical things like the correct cleaning equipment and substances, and PPE in order to be kitted-out and ready to roll.
Here are the main ones to consider:
1. Cloths & Dusters
The three popular types are general microfibre cloths for surfaces with and without water and cleaning spray, disposable ones like j-cloths for areas like toilets which will then be thrown away, and dusters for polishing and that special touch-up.
In addition to general all-purpose ones for tough office areas, look at specialist ones like window cleaner for glass and mirrors, and special kitchen and toilet ones.
This mainly includes mopping, and any tougher bleach on non-bleach liquids to dilute with hot water for, say, toilet areas. Also ongoing consumables like washing up liquid, and hand washes.
4. Carry Tray
A handy tray, or even a form of basic bucket to keep all your items together, not only helps you to easily move items around the office but keep them all together and safe from being lost and tampered with.
5. Mop and Bucket
Including basic ones which you see with domestic properties, as well as larger and corporate ones for larger office areas and floors.
Both long-handled brooms for basic sweeping of hard-floors, or smaller ones with a dustpan for any broken items and areas like cupboards and shelves.
7. Vacuum Cleaner
A bread-and-butter one to make the most of keeping carpet or other floor areas clean. These usually need to be more durable and corporate than domestic ones to cope with the more regular and substantial use.
Not only do they help protect clothes and provide handy pockets for holding items like cloths, but they help provide immediate branding of who is doing the cleaning.
Whether disposable or ones to then be cleaned, check if different ones are needed for different tasks, for example toilet areas compared to usual office areas.
10. Head Protection
This may be simple hair ties, hats, or even glasses to help ensure everything is safe and sound.
The Green Doing Stage
As we now come to the main cleaning schedule, this basically lists each individual cleaning task and when it should be completed.
This might range from a regular daily basis, to a more occasional, say, monthly basis for that extra-mile deeper clean.
These not only help provide a guide and reminder of what to cover and when, but a record of what was actually completed, by the cleaner signing and noting what was accomplished in addition to any issues and comments noted.
So here's a basic list of items and frequencies to consider:
* Vacuum the floor and behind doors
* Mop hard floors, using disinfectant
* Empty bins and place in new liners
* Clean glass and window areas with appropriate glass-cleaner and occasional squeeges
* Damp-wipe hard surfaces with mild disinfectant
* Wipe brass/metal handles, light switches, and door frames
* Remove and clean mugs and cups (hand or dishwasher)
* Additional wall marks and scuffs
* Sanitise and clean toilets and basins
* Refill soap dispensers
* Polish or better wipe surfaces like board room tables and solid wood floors
* Remove old food and clean/disinfect fridges
* Check stocks of food and drink e.g. tea, coffee
* Vacuum down and clean chairs
* Clean and dust vents and blinds
* Dust high-level ceiling from the top to the bottom
* Confidential shredding of documents where permissible
* Coffee machines and kettles de-scale
* Organise magazines and newspapers
* Dust skirting boards, picture rails, and window sills
* Vacuum and brush mats and re-position
* Wipe the sides and top of any partitions, for example between workstation cubicles and toilet areas
* Refill toilet rolls, towels, hand towels and dish cloths
* Clear white and notice boards
* Sofas and cushions cleaned and positioned
* Water plants and flowers
* Lifts and stain checked and cleaned
* Hand driers carefully cleaned
* Tidy and organize chairs and tables
* Clear workstations – including keyboards/monitors, coffee mats
* Deep clean carpets
* Wipe and clean equipment like telephones and photocopiers
* Clean and organize drawers and files/paper
* Check and install air fragrance
* Microwaves and cooking equipment cleaned
* Deeper disinfectant clean of bins
* Female hygiene within toilet areas checked
* Window cleaning
* Ceiling lights checked and cleaned
* Storage areas cleaned e.g. filing cabinets, book shelves
Completing the Right Office Cleaning Checklist and Schedule
So whatever stage you're at with getting your office areas cleaned, whether by yourselves or others mucking in, or you're an office manager arranging through workers and an outsourced cleaning company, these three traffic-light stages help get to the bottom of what’s needed.
After first addressing what needs setting up the red stop-stage, including compliance-boxes being ticked, you can then look at what’s needed for the cleaning to happen at the orange waiting-stage.
You're then ready for the final green office-cleaning schedule which lists exactly what is required and when, and recording any feedback and issues from this.
You can access this whole office cleaning checklist here which summarises this three-stage process. This helps summarise all this in one place, and do contact us if you would like help forming a unique office cleaning schedule and checklist for your own business.
Cleaning office and commercial business areas can undoubtedly be very eye-opening to see what issues develop. Even more so nowadays with fewer people in them as we slowly emerge in the post pocked-down world and there are less people to spot and report any issues.
Which is where a good office cleaner comes in. We can be your eyes and ears to the ground.
With transparent reporting procedures and a picture phone at hand, we can soon identify problems so they can then be dealt with, over and beyond a usual regular of deep clean of the office areas.
Therefore, here are three examples we recently spotted in an office block, enabling the property manager to arrange repairs and communicate with tenants.
1. Over Use
Here’s a picture of the carpet in a communal corridor after a tenant recently moved out of their office space.
On first impressions, you might think some marks can easily be cleaned out the carpet; however, a few hours later, we soon had the actual facts of the matter.
After careful inspection, it’s clear that these are deep grooves in the carpet from moving furniture around - oops.
Of course, they still need cleaning thoroughly to see if they can be improved and dirt removed from them, but alas, with little result.
So quick dialogue soon happened with the on-site receptionist to help determine when and how this was caused with a report to the property manager.
2. Over Cautious
Here we have a loft out of action; therefore, a sign is understandably needed.
But three different signs is really going over the top and making the place look like a harsh and dangerous position - plus a trip hazard with them protruding into the walk area in front.
This is a classic issue we see a lot of the time - either no or too much effort to warn of a potential hazards.
Having clear and helpful signs ready to go is good, and the procedure for who and when they are added is essential. Plus, they also need removing when the problem is fixed, or floor area and potential slip hazard stopped.
3. Over Cleaned
This is shameful to see really, and the result of one of the tenant cleaners here.
Being overzealous on the regular touch-point cleans under the COVID-19 restrictions of the last eighteen months has now caused damage to the actual wooden door.
Rather than carefully being applied to only the metal hand pad itself; it’s been regularly stretched over onto the wood - and potentially with the wrong cleaning substance. So, now after causing this sort of damage may mean the whole door is replaced or at least resurfaced.
That’s just sloppy office cleaning that has not been monitored.
Getting the Right Use of Cleaning in Commercial Offices
As you look at regular or one-off deep cleans in such commercial areas, agreeing on a correct specification of the clean is vital to ensure you get the right results.
Plus, this needs to include how things are done, not just what things are done.
Having a helpful office cleaner with ears to the ground to spit things and straightforward ways to action them will undoubtedly pay dividends (a fewer repair bills) over time
They are often called an ‘office cleaner’, and people do often ask what an alternative name is for a cleaner who cleans office areas.
In actual fact, we find that a simple name of an office cleaner is the best name to call such a cleaner, which everyone can understand and describes what it says on the turn.
However, you can come across over names for such cleaners, particularly when they are involved in other tasks at the commercial property rather than just the basic cleaning side of things.
Whichever name you use, then it's best then to stick with this so that everybody is clear on this going forward.
So, whether that's in the job description or the name that everyone mentions when talking about this important role part at an office block; here are a few alternative names for office cleaners that you may come across:
1. A Janitor
This is actually an American phrase, which refers to a cleaner often at commercial buildings and undertaking additional tasks such as replenishing hygiene stock and focusing on toilet and kitchen areas.
In addition - removing rubbish and litter, carrying out security duties, and organising or carrying out maintenance and repair tasks, similar to a housekeeper.
2. A Housekeeper
This is primarily referred to as a domestic property, of course, with names such as a Cleaning Maid. But you can find this referred to within office building, including tasks to generally make the property operate for everyone, not just the office cleaning.
For example, arranging post and mail, dealing with inquiries and visitors, arranging the tradesmen and supply deliveries, and keeping records or logs at the property.
3. A Caretaker
This is more common for office blocks which people can relate to and include the wider management of that particular building.
Other variations of these include Custodians and an Office Maintenance Manager or Officer.
These again will tend to include other jobs at the office building, including dealing with day-to-day inquiries from people and visitors and other contracts and services. If an office cleaner is also involved with these tasks, this new title can be seen with little reference to cleaning upon first impressions.
4. A Facilities Manager
This is often for larger properties, where there is a much wider remit of duties than basic cleaning.
This forms what is known as ‘soft services’ and involve other tasks such as window cleaning, general inspections, any needed maintenance and repairs either directly or through arranging contractors.
What's in a Office Cleaner Name
When looking at the name of the cleaner at an office block or commercial building, then it's important to understand exactly what duties they are carrying out.
If these are just basic cleaning, simply referencing an office cleaner will be okay to use.
However, if there are other duties such as the wider day-to-day issues at the property and organising of other services, then these other titles can be considered.
Whichever name or a title is eventually used, this needs to be clearly communicated to everyone. Ensure there is a full job description, including specific tasks and timeframes for everything to be carried out by the office cleaner.